Shipping Policy
At Autrium Store, we strive to process and ship your orders as quickly as possible while ensuring safe and reliable delivery. Below are the details of our shipping policy for computer processors, motherboards, RAM, and other electronic products.
1. Order Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
- Orders placed after 12 PM (local time) or on weekends/holidays will be processed the next business day.
2. Shipping Methods & Delivery Time
We partner with trusted courier services to ensure your products reach you securely. Shipping options and estimated delivery times are as follows:
| Shipping Method | Estimated Delivery Time | Coverage |
|---|---|---|
| Standard Shipping | 3-7 business days | Nationwide |
| Express Shipping | 1-3 business days | Major cities |
| International Shipping* | 7-15 business days | Selected countries |
*International shipping availability, costs, and delivery times vary by destination.
*Product will be delivered within 3-7 business days.
3. Shipping Costs
- Free Shipping: Available on orders above 1000/- (domestic only).
- Flat-Rate Shipping: A fixed fee applies for orders below the free shipping threshold.
- Expedited Shipping: Additional charges apply for express delivery.
- International Shipping: Calculated at checkout based on weight and destination.
4. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your shipment.
- If you do not receive tracking details within 3 business days, please contact us at contact@autrium.net
5. Shipping Restrictions & Limitations
- We currently ship to all states in India. For international orders, customs duties and taxes may apply (payable by the buyer).
- Signature on delivery may be required for high-value electronics to prevent loss or theft.
- Some remote locations may experience longer delivery times or additional fees.
6. Damaged or Lost Shipments
- Damaged Packages: If your product arrives damaged, please contact us within 48 hours with photos of the damaged item and packaging. We will assist with a replacement or refund.
- Lost Shipments: If your order does not arrive within the estimated timeframe, we will initiate an investigation with the courier and resolve the issue promptly.
7. Returns & Refunds Due to Shipping Issues
- If an incorrect item was shipped due to our error, we will cover return shipping and send the correct product.
- Refunds or replacements are processed once the returned item is received and inspected.
8. Contact Us
For any shipping-related questions or concerns, please reach out to:
- Email: contact@autrium.net
- Phone: +91-9611966166
- Business Hours: [Mon-Fri, 9 AM – 5 PM (Your Time Zone)]
By placing an order with Autrium Techconsol, you agree to the terms outlined in this shipping policy. We reserve the right to update this policy as needed.
Last Updated: 10-04-2025
This policy covers all essential aspects of shipping for electronic products while ensuring clarity for customers. Let me know if you’d like any modifications!
